New Year is only hours away and everyone is excited to welcome new year. If you feel like sending SMS with new year wishes to your friends, beware that all mobile operators has marked New Year’s Eve(Dec 31st) and New Year(Jan 1st) as blackout days.
For those who doesn’t know what is black out day, let me tell you black out days are the days when your subscription packs like free SMS and free calling doesn’t work and you will charge at normal rates irrespective of the subscription packs you are using.
Here are the guidelines of TRAI for telecom operators regarding blackout days:
- The charges for calls or SMSs on ‘blackout’ days shall not exceed the rate in the tariff plan in which the consumer is enrolled;
- List of blackout days applicable for the calendar year shall be displayed on the website of service providers, before start of every calendar year and shall be published, service area wise, along with the tariff plans of the service provider, every six months;
- Consumers shall be given intimation prior to start of every blackout day and the date/ occasion of the blackout day shall also be intimated;
Airtel, Vodafone And Other Networks Still Stuck On Blackout Days
Somewhere, we all know about the blackout days. As the world is moved on but these network providers still stuck on these Blackout days and continue to charge their providers extra on the special occasions.
Despite the fact that charging high in the blackout days is totally optional and it is network provider’s choice whether to charge abnormally high and wave off all the taken discounted plans or to give good customer experience they can also stop charging high on these days.
These days people use their services frequently even without giving any second thought, we don’t understand why they can’t just wave off the high charges and let their customers be happy and help them in wishing their dear ones with free mind and without having second thought of being charged high for the wishes.